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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Reporting | - Integration of SAP Sales Cloud with other SAP applications - Reporting options and solution monitoring |
| Topic 2: Sales Cloud Fundamentals | - Explain key sales processes, lead and opportunity management - Describe the functionalities and benefits of the SAP Sales Cloud solution - Sales process integration concepts |
| Topic 3: Configuration and Administration | - Understand various configuration options for sales processes - User privileges and business roles |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements?
A) Access Context
B) Access Control
C) Access Rights
D) Access Restriction
2. For which of the following business requirements would you use the personalization feature? (2 correct answers)
A) A sales representative wants to modify the screen layout
B) An administrator wants to change a standard field label to a new value
C) A service manager wants to arrange his ticket queue with assigned to as the first column
D) A sales manager wants different screen layouts assigned to two different business roles
3. Your customer wants their managers to track sales performance. How do you perform the sales target planning? (2 correct answers)
A) Maintain multiple active versions of the sales target plan at the same time
B) Create a sales target plan with unique key combination of sales unit and horizon
C) Select the planning dimensions and master data
D) Maintain multiple curruncies in the sales target plan
4. Leads can be:
A) Converted into an Account
B) Converted into an Opportunity
C) Converted into a Service Ticket
D) Converted into a Quote
5. A productive tenant subscription for SAP Cloud for Customer has the following features: Choose the correct answer.
A) The customer must purchase an additional test tenant.
B) It entitles the customer to a single productive tenant.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: B,C | Question # 4 Answer: A,B | Question # 5 Answer: B |



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