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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Align business processes to data model and features - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 2: Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure program management and outcomes - Configure grantmaking functionality |
| Topic 3: Implementation Strategies | 18% | - Apply governance and change management - Manage consulting engagement lifecycle - Define testing and deployment strategies |
| Topic 4: Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Set up program and case management - Enable features and manage permissions |
| Topic 5: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Topic 6: Integration and Data Management | 15% | - Select data and integration tools - Plan data migration and governance - Manage duplicates and data quality |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Question 1
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?
A. AppExchange Report
B. Salesforce Help and Training
C. Learning Path
D. Trailblazer Community Dashboard
Question 2
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?
A. Accounts with Contact Roles and Household
B. Opportunities with Partial Soft Credits and Contacts
C. Opportunities with Contact Roles
D. Contacts with Relationships
Question 3
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? (Choose
2)
A. The Nonprofit Hub group in the Trailblazer Community.
B. The Nonprofit Cloud release announcement group in the Trailblazer Community.
C. The Salesforce Trust website.
D. The product's GitHub repository release page.
Question 4
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?
A. Create and assign a new profile.9
B. Update default sharing to Public Read/Write.
C. Create a criteria-based sharing rule.
D. Update the assigned Permission Set.
Question 5
A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?
A. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
B. Change the profile for all users except the specific admin to something different than system admin.
C. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
D. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B,D | Question 4 Answer: C | Question 5 Answer: C |



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