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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.

A) passed deadline
B) deadline
C) urgency
D) goal

2. A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order .
How do you design the report definition to support this requirement?

A) Make the Create Date the first column in the report.
B) Select Lowest to Highest sort type for Create Date.
C) Select Highest to Lowest sort type for Create Date.
D) Add a filter condition where Create Date is greater than the current date.

3. Which statement best describes the business value of delegation?

A) Allows stakeholders to approve process improvements to drive operational efficiencies
B) Allows managers to adjust application behavior in production to meet changing business needs
C) Allows users to direct case processing as dictated by the circumstances of each case
D) Allows business users to contribute to application design by specifying requirements

4. In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time .
Which of the following do you use as the data source for this drop-down list?

A) A data transform
B) A data table
C) A data page
D) A local list

5. A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

A) Configure the email to go to an interested person.
B) Configure the email to go to a customer.
C) Configure the email to go to an owner.
D) Configure the email to go to a work queue.

Solutions: