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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

A) Call Server Connector (CSC)
B) Engagement Designer (ED)
C) Unified Collaboration Administration (UCA)
D) Unified Collaboration Model (UCM)

2. For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

A) Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.
B) Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.
C) Load signed certificates for an Avaya Oceana deployment.
D) Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.
E) Install signed certificates for an Avaya Oceana deployment.

3. When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)

A) Backup Cluster# 1 Snap-in's SVAR files.
B) Backup Avaya Aura Session Manager.
C) Backup Omni channel Cache DB.
D) Backup UCA Store Service.
E) Backup Avaya Control Manager DB.

4. An Avaya Oceana administrator wants to add a new Avaya Oceana agent. Prior to adding, the administrator logs in to the Communication Manager and finds that the new agent ID is already present In the "list agent-loginID" output.
Which action can be performed by the administrator to successfully add the new agent to Avaya Oceana?

A) Remove the Agent ID from Communication Manager.
B) Over write the Agent ID using Avaya Control Manager while adding the Avaya Oceana user.
C) No action; the Agent ID is not required while adding an Avaya Oceana user In the Control Manager.
D) Add the new Avaya Oceana agent using Control Manager.

5. When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?

A) /var/log/Avaya/eventing/attivemq.log
B) /var/log/Avaya/dcm/event.log
C) /var/log/Avaya/cs/evenUog
D) /vat/log/Avaya/services/event.log

Solutions: