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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A) Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership
B) A manageable level of conflict, members who are conscientious, and effective leadership
C) Group performance evaluation, absence of conflict, and members who fill role demands
D) A climate of trust, members who fill role demands, and a large team size

2. Management is considering a massive reorganization in one plant and plans to organize the 250 employees currently working on the assembly line into teams. Management is seeking increases in productivity and manufacturing output.
Which type of teams should they create?
Select one.

A) Self-managed teams
B) Competitive teams
C) Virtual teams
D) Quality teams

3. Which method should be used to maximize team member participation in global meetings?
Select one.

A) A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members
B) Change of global meeting membership frequently to maintain interest in meetings
C) Electronic technology to tie team members together during meetings
D) Parallel voice messaging contacts to tie members together

4. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer

A) Situation, target, and perceiver
B) Problem, criteria, and alternatives
C) Stimulation, task, and skills

5. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Path-goal theory
B) Leader-member exchange theory
C) Situational leadership theory
D) Leader-participation model

Solutions: