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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A) Analog surge protector
B) ITWLinx towerMAX DS/2
C) ITWLinx towerMAX SCL/8
D) IP Office Barrier Box

2. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had a Line ID of 15.
B) The new PRI channels took all existing SIP Trunk Licenses.
C) The SIP lines had the SIP URI tab deleted.
D) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
E) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.

3. Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)

A) Verify that the .bin file is in the Manager folder.
B) Determine from H.323 Phone Status in System Monitor.
C) Look at the files names from the phone menu.
D) Determine from the extension form in the Manager application.
E) Determine from Extension Status in SSA.

4. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.

5. Which three choices must be verified as part of a site survey? (Choose three.)

A) network readiness and capacity to support VoIP
B) infrastructure, cabling, and environmental
C) corporate strategy for disaster recovery
D) servers, OS, desktop applications, firewalls, and routers
E) existing call volumes, service providers, and costs

Solutions: