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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment and Management | 25% | - Virtualization and survivability - Security, compliance, and troubleshooting - Solution design and sizing - Administration, maintenance, and licensing |
| Avaya Team Engagement Solutions Overview | 20% | - Avaya portfolio and product offerings - Benefits and business value - Introduction to Avaya Team Engagement Solutions |
| Solution Selling and Customer Engagement | 10% | - Customer requirement analysis - Solution recommendation and positioning - Value proposition and ROI analysis |
| Contact Center Solutions | 20% | - Avaya Aura Contact Center overview - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization |
| Unified Communications and Collaboration (UC&C) | 25% | - Collaboration tools and endpoints - Avaya Equinox and Aura solutions - UC&C architecture and components - Integration with third-party applications |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. Existing customers may be using old licenses including Standard Edition, Enterprise Edition, Foundation Suite, Mobility, Collaboration, analog, Basic IPT and Enhanced IPT Which types of licenses can or cannot be mixed on the same Communication Manager instance?
A) Core and Power with Foundation Mobility and Collaboration suites and Standard and Enterprise can be mixed
B) Core and power with Foundation mobility and collaboration suites can
C) Core and power suite licenses cannot be mixed with other license types
D) Core and Power suite licenses and analog but not basic and enhanced IPT licenses can b
E) Core and power cannot mixed.
2. You can use more than one session Manager server for registration of Avaya Equinox 3.x Clients.
When the clients are initially configured, how many Session Managers can manually be configured?
A) three
B) one
C) four
D) two
3. With the Avaya Aura (R8 version 2 Suite License offering Power license, which messaging entitlement is included?
A) Avaya Aura Messaging Enhanced (Mainstream), and OfficeLinks Mainstream
B) Communication Manager Messaging, but no Avaya Aura Messaging
C) Messaging is not included with the Power license
D) Communication Manager Messaging, and Avaya Aura Messaging Enhanced (Mainstream) Messaging, but no OfficeLinks Messaging
E) Communication Manager Messaging, but no Avaya Aura Messaging
4. Which two characteristics of the Avaya strategy provide value and lower total cost of ownership for its customers? (Choose two)
A) Complex server clusters
B) "rip and replace"
C) Proprietary standard
D) Vendor interoperability
E) Minimal hardware in favor of virtualization options
5. With the R8.1 version of the Avaya device Adapter we added some additional features.
Match the features below with their description.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D,E | Question # 5 Answer: Only visible for members |




